Contact Us
Our dedicated support team is available to assist you with all gaming-related inquiries and account management needs. We maintain compliance with Bangladesh's regulatory framework while providing comprehensive customer service across multiple communication channels.
Available Support Channels
We offer various methods to connect with our customer service representatives based on your specific requirements and urgency level.
- Live online chat feature accessible through our platform interface
- Email correspondence at [email protected] for detailed inquiries
- Direct telephone support at +880-1711-234567 during business hours
- Priority assistance for account verification and withdrawal processes
Response Times and Support Categories
Our customer service operates with structured response timeframes to ensure efficient resolution of your concerns while adhering to local gaming regulations.
- Technical issues and game functionality: 2-4 hours response time
- Account management and payment queries: 24-48 hours processing
- Responsible gaming support and account limitations: immediate priority handling